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Fast Shipping: Orders for the Kodiak Lodge Cabin Stove Heat Mat generally leave the warehouse the same day if ordered in the A.M.. Accurate Tracking: Tracking information is automatically emailed to you just as soon as the order ships out. Delivery Details: This product ships directly from the factory in SLC, Utah. This item ships via FedEx and may not require a signature. Signing for the Package: When signing for the delivery it is important to note any damage. Damage is extremely rare. We package these to travel both domestically and internationally. However, sometimes the packaging may be slightly damaged, but you may not be sure whether something inside is damaged. In such a case it is a good idea to sign for it and have the driver note it as such. You can still accept delivery. Call or email us with any questions. Local Pickup Option: This item is available for local pickup in Clearfield, Utah. If you are interested in picking it up locally contact our customer service for a special pickup quote at 866-308-5484.
This product has 30-day returns: Simply hang on to the original packaging and contact us within 30 days of receipt if you are not satisfied with this product. We are that confident you will love this product! If something is damaged or defective we will get it replaced at no cost. Our Kodiak tents have an extremely low return rate as customer's love these tents. The reviews speak for themselves. Please contact us before purchasing if you are unsure whether this product is right for you by calling us toll free at 866-308-5484 or via email at [email protected] Please note that we are happy to waive any restocking fee if the item is unused and in the original packaging.