Fast Shipping: Orders for the 90915 Lifetime 2-Person Kayak with Paddles generally leave the warehouse within 3-5 days. Accurate Tracking: Tracking information is automatically emailed to you just as soon as the order ships out. Delivery Details: This product ships directly from Lifetime Products in Clearfield, UT. This item ships via FedEx and may not require a signature. Signing for the Package: When signing for the delivery it is important to note any damage. Damage is extremely rare. We package these to travel both domestically and internationally. However, sometimes the packaging may be slightly damaged, but you may not be sure whether something inside is damaged. In such a case it is a good idea to sign for it and have the driver note it as such. You can still accept delivery. Call or email us with any questions. Local Pickup Option: This item is available for local pickup in Clearfield, Utah. If you are interested in picking it up locally contact our customer service for a special pickup quote at 866-308-5484.
This product has 30-day returns: This item is packaged very well to travel across the country and has a very low damage rate. If something is damaged or defective, or missing parts, we get ir replaced or handle the return. Just contact us at [email protected] or call 866-308-5484.
Please note that items returned due to customer error, buyer's remorse, and orders made by mistake do incur a 20% restocking fee. Items must be in their original packaging and in the original condition unused. Also, please be sure to contact us within 30 days of receiving the order. Lastly, if you are unsure whether this product will fit your needs please contact a customer service expert prior to purchasing at 866-308-5484. We are happy to help and want your purchasing experience to go smoothly.
