Please note that if the pallet has damage it should be noted with the driver. The driver will have you sign for the order and if you notice any damage we recommend noting that with the driver. That helps to ensure that we can send you a replacement and that we can file a claim with the freight company. Note, you do not have to do any paperwork or file any claims if something is damaged. We make it as simple as possible, but it is required to note any damage with the driver on the paperwork when you sign for the delivery. If you have any questions we are here to help so please ask.
Buyers remorse - please note that these are very heavy items and we pay a sizable amount in shipping and handling to get these to you (shipping is free to you). Please check with your local city and county office buildings to ensure that you are able to put in a storage shed. Please check with your local HOA as well. If you decide to return the storage shed for these reasons please keep in mind there is a 15% restocking fee and the freight incurred to get it too and from is not refunded. Again, if anything is damaged or defective we send out the parts at no additional cost.