Please note that these shipments are too large for FedEx and UPS, so they require a freight delivery on a semi-truck. The freight company will call you to set up a delivery. Someone will need to be home to sign for it. The freight company will unload it for you curbside.
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* Before assembly please do a full inventory opening each box to ensure everything is intact. If anything is damaged, defective, or missing please report it immediately and do not assemble until all parts are intact.
This product has 30-day returns: Simply hang on to the original packaging and contact us within 30 days of receipt if you are not satisfied with this product. We are that confident you will love this product! If something is damaged or defective we will get it replaced at no cost. Our Duramax items have a very low return rate. The reviews speak for themselves. Please contact us before purchasing if you are unsure whether this product is right for you by calling us toll-free at 866-308-5484 or via email at [email protected]
Returning these large ticket items can be expensive as they are too big for UPS and ship through a motor freight carrier. Please note that if anything is damaged or defective we replace it free of charge avoiding any return restocking fee. If anything is damage, defective, or missing it must be reported within 14 days of receipt.