Buying a full-sized pool table is a big investment. The shipping process is set up to ensure your table arrives safely and you know exactly what to do when it gets there.
While the table weighs 352.5 lbs, the shipment arrives on a pallet with several boxes and is packed for homeowner assembly. Most customers find it easiest to open the shipment at the curb and move the individual pieces, including the cabinet, engineered wood play surface, ball-and-claw legs, rails, pockets, billiard balls, cue sticks, bridge stick, racking triangle, rail brush, and chalk, into the house one at a time. This helps make setup easier without moving the full packaged shipment at once!
Delivery Details: This product ships directly from the warehouse in Chicago, IL via an LTL carrier for curbside delivery. The customer must be present to sign for the delivery. The freight carrier is instructed to contact you prior to delivery to set up a delivery appointment. The customer is then responsible for moving the product where they need it on the property.Signing for the Package: When signing for the delivery it is important to note any damage. Damage is extremely rare. We package these to travel both domestically and internationally. However, sometimes the packaging may be slightly damaged, but you may not be sure whether something inside is damaged. In such a case it is a good idea to sign for it and have the driver note it as such. You can still accept delivery. Call or email us with any questions.
This product has 30-day returns: Simply hang on to the original packaging and contact us within 30 days of receipt if you are not satisfied with this product. We are that confident you will love this product! If something is damaged or defective we will get it replaced at no cost. Our Spalding items have an extremely low return rate. The reviews speak for themselves. Please contact us before purchasing if you are unsure whether this product is right for you by calling us toll free at 866-308-5484 or via email at [email protected] Please note that we are happy to waive any restocking fee if the item is unused and in the original packaging.
