Fast Shipping: Orders for the Lifetime Coolers generally leave the warehouse within 1 business day, but can take longer depending on current demand. Contact us to confirm current shipping timeframes.Accurate Tracking: Tracking information is automatically emailed to you just as soon as the order ships out. Delivery Details: This product ships directly from Lifetime Products in Clearfield, UT. This item ships via FedEx and may not require a signature. When receiving delivery it is important to note any damage. Damage is extremely rare. We package these to travel both domestically and internationally. However, sometimes the packaging may be slightly damaged, but you may not be sure whether something inside is damaged. You can still accept delivery if there is damage, we will replace any damaged or missing parts, or the whole product if necessary. Call or email us with any questions. Local Pickup Option: This item is available for local pickup in Clearfield, Utah. If you are interested in picking it up locally contact our customer service for a special pickup quote at 866-308-5484.
This product has 30-day returns: Simply hang on to the original packaging and contact us within 30 days of receipt if you are not satisfied with this product. We are that confident you will love this product! If something is damaged or defective we will get it replaced at no cost. Our Lifetime items have an extremely low return rate. The reviews speak for themselves. Please contact us before purchasing if you are unsure whether this product is right for you by calling us toll free at 866-308-5484 or via email at [email protected] Please note that if anything is damaged or defective we replace it free of charge avoiding any return restocking fee. Returns must be in their original packaging.