Q: Can this equipment be placed on playground mat surface or can it only be used on grass?
A: People do put it on grass, but the manufacturer officially gives the details on the playing surface you need. It's on about page 7 in the instruction manual and there's a link to the instructions on this page listing. They recommend using 9 inches of double shredded bark mulch, but there is a chart that shows how much wood chips, sand, gravel, shredded tires, etc.
Q: Looking for parts to repair the leg Mower ran into it and bent the leg
A: You want to reach out to lifetime directly by calling them at 800-225-3865.
Q: Is it possible to put the swing bar on the opposite side of the Tower
A: Yes, that's possible. Simple flip it 180 degrees and change the slide with the ladder. Feel free to contact us with any other questions.
Q: Is this item currently in stock and ready to ship?
A: The good news is that those are showing in stock on our inventory report. I'm seeing that it's taking those about 3-5 days to ship out.
Q: How may I access online assembly directions for this playset?
A: Yes, please click on the instruction tab for a full set of the owners manual. Feel free to contact us with any other questions.
Q: Directions for putting together Basic adventure tower playground
Q: I noticed in some of the reviews on Model 290633 there are several comments about this set rusting. How do you handle this and has there been anything done to prevent this from happening? Even if you warrant the product, we would have to hire someone to tear down the set and put back together.
A: These have a powder-coated finish to prevent rust. Most customers don't see rust for 10 plus years. If you are on the ocean side subject to saltwater you will see rust sooner on any powder-coated metal. If there is premature rust, the manufacturer sends any parts needed. Please feel free to reach out to them for more warranty details at 800-225-3865.
Q: Is this suitable for kids older than 10 years
A: Ages 2-12 is what the manufacturer recommends.
Q: my daughter purchased 4 years ago and has moved it to grandma's house. Need to purchase some metal replacement parts for Lifetime adventure tower #290633.Is that possible?
No Answers have been submitted yet.
Q: When is this item available
A: These are available now
Q: I am purchasing for our church. We are tax exempt. How do we do that online.
A: For tax-exempt purchases you can order that over the phone at 866-308-5484x2 or you can create an account and contact us to make it tax exempt.
Q: Can you substitute the bar swing for an infant swing.
A: It this strong enough that adults can swing on the swings?
A: What the he**? Question is can we substitute bar for infant swing? Answer says swings can handle adult weight. Is this a new language!
Q: Will the unassembled unit fit in the back of a full sized pickup for hauling to assembly site?
A: Yes, it would fit. 96Lx 51W x 71H
Q: Will it rust?
A: It has a heavy-duty powder-coated finish to prevent rust, but yes, after many years of use it could rust, especially if something (like a mower) deeply scratches the paint. In Utah, where these are made they sit in the snow all winter and get hit by sprinklers in the summer and still last 10 plus years.
A: It has a powder-coated finish to prevent rust. In Utah weather these tend to last over 10 years without seeing any rust.
Q: Do you do offer payment plans?
A: We do offer financing through PayPal using PayPal credit.
Q: Hi. If I order the spider swing option, will this set come with 2 swings and the spider swing or just 1 swing and 1 spider swing?
A: If you choose the spider swing option it includes 1 spider swing.
Q: How can I buy the hardware separately?
A: Please allow me to refer you to the manufacturer's customer service where they should be able to assist you with this. Here is the contact info: Lifetime Products, Inc - tel. 800-225-3865, their website is www.lifetime.com and their email address is [email protected]
Q: The adventure tower with the spider swing attached is not in stock, this one gives the option to purchase the spider swing. Is there a way to add the extra bar to attach the spider swing?
A: There is no way to do that I'm sorry to say.
Q: Is this item in stock
A: Yes, at the time of this response on March 17th it is in stock.
Q: Once it's delivered curb side...how many boxes is it and can they be moved without a machine? I'm trying to plan how to get it to the backyard. Thank you!
A: It comes in several boxes. It is on a pallet. It is around a dozen boxes. They are all manageable to move with 2 adults..
Q: I have a swing set but would like just the tower and slide. Do you have anything like that?
A: It's not possible to purchase just the tower and slide I'm sorry to say.
Q: What is the cost of installation?
A: Most customers install these themselves, but if you must hire it out you might consider a local handyman contracting service. www.takl.com, www.homeadvisor.com, www.angieslist.com, etc. Alternatively, you might reach out to your local Facebook Classifieds page for local handymen.
Q: Can you replace trapeze with a swing?
A: Yes, you can order a belt swing separately that can be used if you take off the Trapeze bar.
Q: if we moved a couple years down the road, would it be easy enough to take it apart and take it with us? Would that cause any problems putting it back together or void the warranty? Thanks
A: You should be able to take it apart and put it back together again. Lifetime is very good at honoring their warranties.
Q: could we get installation with this purchase?
A: For Installation we recommend finding a local handyman through mobile apps like:Takl, Angieslist, and Homeadvisor. We have also found that customers are far more successful at getting more competitive local assembly/installation rates if you join a local Facebook classifieds group and create a post like, "Looking for a licensed and insured handyman to assembly my ......." You are likely to get several competitive bids eliminating the middle man.
Q: Free shipping to zip 99567?
A: Shipping is not free to Alaska. Sorry for the confusion.
Q: Does the adventure tower basic come with anchors?
A: These Play-sets are built to handle residential use without a problem, you are welcome to purchase additional anchors with your order if you would like.
Q: Is this transportable? Can we move it after we assemble it?
A: Due to the large size and weight, the manufacturer recommends putting it in a location where you will not have to move it.
Q: How easy is this to assemble?
A: have personally helped some neighbors set this up, and I would say that it is not too difficult, but it will require some time and effort to set it up. You can check the instructions tab to see for yourself. We also have an assembly group that we partner with, you can give them a call at 1-800-225-3865 and give them your zip code and the model number of the product to get a price quote.
Q: How well will this stand up to water, will sprinklers ruin it?
A: These go through a state-of-the-art electromagnetic powder-coating process making them resistant to rust. Eventually all steel rusts, but you should get many many years from this. I have model 90177 in my backyard (made of the same material) and we have had it for over 6 years. The sprinklers hit it every other day in the summer and the snow pounds it all winter (here in Utah) and there is no rust at all still. I expect to get at least another 5-10 more years
Q: what materials are the legs, supports and cross bars made from. This is for a Girl Scout Gold Project to be used at a local church. Do you think this product will be up to par with a commercial playset?
A: It is steel. Many churches, apartment complexes, day cares, etc. purchase these. They are definitely commercial quality, but you'll want to check with your local city laws (if any) to make sure they don't have any unusual requirements. Feel free to contact us with any other questions
Q: Is installation available for this playground?
A: yes, we have instructions on our site, just click on the "instructions" tab below the add to cart button.
Q: When will this item be available?
A: 90440 is the newest model introduced by lifetime. This should be available early spring of 2014
Q: Is model number 90440 suitable for institutional use?
A: Although model 90440 passes the playground performance and safety standards you may have local or regional institutional requirements to allow this playground.
Q: Will it handle strong winds? Yes, it can handle very high winds. Only hurricane or tornado winds could do damage on this. What happens if the playground is damaged when it is delivered?
A: Yes, it can handle very high winds. Only hurricane or tornado winds could do damage on this.
Q: What happens if the playground is damaged when it is delivered?
A: If the playground has noticeable damage simply have the driver make note of the damage at the time of delivery, then call or e-mail us. We'll send any replacements needed and pick up the damaged playground