A: OFM, LLC Limited Lifetime Warranty OFM hereby warrants that the products distributed by it shall be free of all defects in original material and workmanship for the life of the product provided the product has only been used under Normal Commercial Use. OFM will repair or replace, at our option any product or component that is defective in material or workmanship. This warranty only applies to products purchased directly from an authorized OFM dealer, and is valid for the original purchaser only. EXCLUSIONS TO THE WARRANTY ARE AS FOLLOWS:Normal wear and tear, which are to be expected over the course of ownership Damage resulting from shipment, which will be handled under separate terms Damage resulting from storage, alteration, unauthorized repair, infestation, misuse, abuse, accident, acts of God, natural causes, and/or exceeding listed capacities Products used for rental purposes Failure to provide reasonable and necessary maintenance * (according to product instructions)Transportation and labor costs associated with warranty replacements SEATING:All seating is covered under warranty for the life of the product under normal use. Limitations involving materials and components are:2 years all fabric and upholstery materials 7 years gas lifts COM fabric is not covered under this warranty OFM does not warrant the color fastness or matching of colors, grains, textures of covering materials. Normal Commercial Use for Seating is defined as 8 hours a day, 5 days a week with a weight capacity not to exceed 250 lbs. The models listed below are rated for a 400 lb. and 500 lb. weight capacity
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Answer provided by: Customer Service (3/23/2019)
