Competitive Edge (Seller) Response: When an item is damaged we request a replacement through the manufacturer. Normally it is a very quick process. Unfortunately this order was delayed due to the holiday rush, but a replacement was sent out.
Returns are accepted within 30 days of delivery. As this product ships directly from the manufacturer, Spalding, a return authorization is required. If you want to return this product, please contact us and we will get a return authorization number and return shipping address from Spalding. Please also review our complete return policy here before contacting us for a return.