Fast Shipping: Orders for the "Excel TF-500 Indoor-Outdoor Basketball" generally leave the warehouse the next business day, but can take 5-7 days depending on current demand. Contact us to check current shipping and handling timeframes. Accurate Tracking: Tracking information is automatically emailed to you just as soon as the order ships out. Delivery Details: This product ships directly from Lifetime Products in Clearfield, UT. Delivery of this product is via a curbside delivery through an LTL carrier (too big for UPS and FedEx). The customer may be required to be present to sign for the order. The freight carrier is instructed to contact you prior to delivery to set up a delivery appointment. The carrier will unload the product by means of a lift gate. In some cases items may be too large to fit on the lift gate and may require assistance from the customer helping unload box-by-box (takes only a few minutes). Signing for the Package: When signing for the delivery it is important to note any damage. Damage is extremely rare. We package these to travel both domestically and internationally. However, sometimes the packaging may be slightly damaged, but you may not be sure whether something inside is damaged. In such a case it is a good idea to sign for it and have the driver note it as such. You can still accept delivery. Call or email us with any questions. Local Pickup Option: This item is available for local pickup in Clearfield, Utah. If you are interested in picking it up locally contact our customer service for a special pickup quote at 866-308-5484.