I’ve owned this composting bin for almost ten years. I did have to replace the door hinges but Lifetime did provide parts at no cost. The composters work very well but don’t overlook the requirement to rotate them every week to minimize the stink!

WE bought these years ago in another part of the country. I have disassembled them and transported them many times. Whenever I need a part the customer service staff at Lifetime always are prompt with supplying what I need. NO QUESTIONS ASKED. When they say Lifetime they mean it.

I bought this two weeks ago and found there was a piece missing; I contacted the customer desk (in USA) asking for a replacement and it was shipped from the USA and arrived 5 days later. I was impressed. Rarely to I find a help desk so responsive and helpful. Putting it together was enjoyable if you are good at DIY but it does need two people some of the time. I was very impressed by the engineering and design to allow it be be built from flat pack.

Lifetime continues to provide great customer service after the sale. The Customer Support team is friendly knowledgeable and helpful

I bought this product over 5 years ago and it has provided gallons and gallons of compost. Even though it is now out of warranty Lifetime provides top service and replacement parts.

Fast Delivery, Exceptionally clear instructions both written and thru BILT app. Easy to construct, just follow the instructions exactly. Should keep us from buying compost for our gardens.

We LOVE this composter! It took my husband and me a couple of hours to put it together with only a few glitches. Some of the Joint seams can be very tight; ;which is probably a good thing. The unit has a small footprint compared to other composting methods I have used and it is easy to work. No more attempting to turn the compost with the old pitch fork. The composting instruction CD is also very helpful. We loved this unit so much that this is the second unit for us. The first one stayed with our house when it was sold; the buyers were so impressed with the composter that they insisted it be a part of the sale.

Lifetime Review - . . . for Washington State. When it comes to composters, whether store bought or hand built, I've seen them all. But of all of them, I tip my hat to this one. I was out buying the parts to build a new drum composter - a plastic 45gal barrel and some aluminum - but the moment I saw this one, I was sold! In fact, the money I spent wouldn't even pay for the parts of the one I was about to build. More importantly, this one has indestructible construction (extremely important when dealing with nematodes and other microbes breaking down organic matter into compost), a powder-coated base, and the multi-position drum locking system is a breeze to fill and empty! It's also the perfect size for the average residential home. Best of all, . . . . . it's incredibly easy!For best results, mix 50% brown with 50% green, then tumble it for a minute or two. Within a day or two (depending on the ambient temperature), the mixture will begin to generate heat. Encouraged by this units double-wall construction, this is what you want, . . . . SO LEAVE IT ALONE! Once the temperature has subsided, spin the drum for a minute to remix the ingredients. Again, it will begin to generate heat. For best results, do this procedure 3 or 4 times, until it no longer generates heat. It is now ready to use. One last comment about compost. The goal of composting is not to make compost, but to create an environment that generates and encourages microbial habitat; these are the little guys that continue to break down organic matter into the building blocks that feed your plants long after you have spread the compost on your garden or lawn. Like you, nematodes need air and water to survive, so dry soil is dead soil