Replacement Parts Contact Guide for Our Major Brands
Need a replacement part for a basketball hoop, shed, tent, table, chair, cot, game table, or fitness product? Competitive Edge Products carries many common accessories and replacement items, but model-specific hardware and warranty parts usually come directly from the manufacturer. Use this guide to reach the right support team quickly.
- Find the model or item number on the product label or owner's manual.
- Take clear photos of the full product, label, and damaged or missing part.
- Have your proof of purchase and approximate purchase date ready.
- Do not substitute parts from another brand; fit and safety can vary by model.
Should You Contact Us or the Manufacturer?
If an order from Competitive Edge Products arrived damaged, incomplete, or incorrect, contact us first at 866-308-5484 or through our Contact Us page. For an older product, an item purchased from another retailer, warranty service, or a model-specific part we do not stock, contact the manufacturer directly.
Basketball, Game Room, and Sports Equipment
Lifetime Products and Mammoth
For Lifetime basketball hoops, sheds, tables, chairs, kayaks, playgrounds, and Mammoth systems, contact Lifetime for poles, hardware, glass backboards, model-specific assemblies, and warranty parts.
- Phone: 800-225-3865
- Email: [email protected]
- Lifetime Customer Service
We also stock select Lifetime nets, rims, backboard-and-rim combinations, and mounting accessories. See our Lifetime basketball hoop parts guide before calling.
Spalding
Spalding basketball-system replacement parts are not generally sold through retailers. Call the systems and parts team with the model number from the warning label or owner's manual.
- Basketball system parts: 800-558-5234
- Spalding Contact Us
- Spalding Parts FAQs
Escalade Sports Brands
Escalade Sports supports many brands found in our catalog, including Hathaway, STIGA, Triumph Sports, Goalrilla, Silverback, Atomic, and other game-room and sporting-goods lines.
- Phone: 800-467-1421
- Email: [email protected]
- Escalade Warranties & Parts
Goalsetter Basketball
Goalsetter sells several common replacement items online and handles additional parts, warranty questions, and model-specific service.
Power Systems
For fitness equipment, training accessories, product questions, warranty service, or replacement components, contact Power Systems Customer Care.
- Phone: 800-321-6975
- Email: [email protected]
- Power Systems Contact Us
Sheds and Outdoor Structures
Duramax Building Products
Duramax provides customer support and online schematics for many shed models. Have the exact shed model and part number ready.
- Consumer support: 800-483-4674
- Email: [email protected]
- Duramax Contact and Parts Resources
Best Barns
Best Barns can help with missing materials, construction questions, warranty claims, and shed-kit support.
- Phone: 800-245-1577
- Email: [email protected]
- Best Barns FAQs
Tents, Camping, and Outdoor Gear
Kodiak Canvas
Kodiak Canvas provides repair parts and service for its tents and accessories. Open a support ticket before returning a product.
- Phone: 866-283-5281
- Email: [email protected]
- Kodiak Canvas Contact
White Duck Outdoors
White Duck sells many tent poles, stakes, ropes, patches, and small components online. For warranty or fit questions, email support or use the contact form.
TETON Gear (formerly TETON Sports)
TETON offers replacement parts for selected tents, backpacks, sleeping bags, pads, cots, and camp furniture, plus warranty support for manufacturing defects.
- Phone: 801-704-7702
- Email: [email protected]
- TETON Replacement Parts
Disc-O-Bed
Disc-O-Bed stocks individual replacement components for its modular cots and bunks. Do not use substitute parts.
- Toll-free: 800-613-0910
- Email: [email protected]
- Disc-O-Bed Parts
Tables, Chairs, and Office Furniture
National Public Seating and Oklahoma Sound
For warranty service, National Public Seating asks customers to work through the authorized dealer. If you bought the product from us, contact Competitive Edge Products first.
- Phone: 800-261-4112
- Email: [email protected]
- NPS Warranty Information
Correll
For Correll tables, chairs, carts, and replacement-component questions, contact the manufacturer's customer service team.
- Phone: 800-654-8583
- Email: [email protected]
- Correll Contact Us
Frequently Asked Questions
Can Competitive Edge Products order every replacement part?
No. We carry common accessories and selected retail replacement parts, but manufacturers reserve many structural, warranty, and model-specific components for direct support.
What if I bought the item from another retailer?
Contact the manufacturer directly. Their support team can identify the product and explain parts availability, pricing, and warranty eligibility.
What information will the manufacturer need?
Usually the model or item number, serial number if applicable, photos, proof of purchase, and a description of the exact part or problem.
Are replacement parts interchangeable between brands?
Usually not. Mounting patterns, dimensions, hardware, materials, and safety requirements vary. Use parts approved for the exact brand and model.
Contact details and parts availability can change. This guide was reviewed on September 16, 2026. Manufacturer support determines warranty coverage, pricing, and availability.
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