What Is the Kodiak Canvas Warranty?

What is the Kodiak Canvas warranty? Kodiak Canvas publishes a Limited Lifetime Warranty for the original purchaser. It covers defects in materials and workmanship for as long as the purchaser owns the product, subject to the exclusions and service instructions below.

The warranty is important, but it is not a promise that a tent or accessory is indestructible or immune to normal aging. Keeping canvas dry before storage, avoiding prolonged exposure to damaging conditions, and following the product's care instructions can help you protect your investment. If you believe a product has a defect, document the issue and contact Kodiak Canvas before sending anything back.

What Does the Kodiak Canvas Limited Lifetime Warranty Cover?

In plain language, the warranty is focused on defects in materials and workmanship. It does not automatically cover damage caused by use, storage, weather, animals, mold, mildew, burns, ultraviolet exposure, or modifications. The full warranty language is reproduced below for reference.

Kodiak Canvas Limited Lifetime Warranty

What Should You Do If You Think Your Product Has a Defect?

1. Stop using the product if continued use could make the damage worse.
2. Take clear photos and note the model, purchase information, and the condition in which the problem occurred.
3. Contact Kodiak Canvas through www.KodiakCanvas.com/contact.
4. Wait for authorization and return instructions before shipping the product.
5. Remember that shipping the product to Kodiak Canvas is the customer's responsibility under the published warranty.

How to Reduce Common Warranty Problems

• Dry the canvas completely before folding and storing it.
• Keep the product clean and inspect zippers, seams, floors, poles, and attachment points regularly.
• Use the product as intended and avoid unapproved alterations or modifications.
• Limit prolonged exposure to conditions that can contribute to mildew, burns, ultraviolet damage, or other avoidable damage.
• Follow the care and setup instructions for your specific Kodiak Canvas model.

Kodiak Canvas Product Types

The warranty language applies to Kodiak Canvas products, while model-specific care and setup details can vary. These eight product types are available to compare:

• Kodiak Canvas 10x10 Flex-Bow Basic Tent (6051)
• Kodiak Canvas 12x9 Cabin Tent with Deluxe Awning (6133)
• Kodiak Canvas 9x8 Flex-Bow Tent (6098)
• Kodiak Canvas 10x14 Flex-Bow Deluxe Tent (6014)
• Kodiak Canvas Short-Bed Truck Tent (7206)
• Kodiak Canvas 10x14 Screen House Utility Tent (6714)
• Kodiak Canvas Swag Tent with Camping Pad (8101K)
• Kodiak Canvas Grand Cabin Tent (6160)

Kodiak Canvas Warranty FAQs

What is the Kodiak Canvas warranty?

The Kodiak Canvas Limited Lifetime Warranty covers the original purchaser for defects in materials and workmanship for as long as the original purchaser owns the product.

Who is covered by the Kodiak Canvas warranty?

The published warranty is written for the original purchaser. If your ownership situation is different, contact Kodiak Canvas before sending the product for service.

What does the Kodiak Canvas warranty not cover?

The warranty excludes normal wear and tear, natural hazards, abuse, mold, mildew, burns, ultraviolet damage, and alterations or modifications of any kind.

Does Kodiak Canvas pay shipping for a warranty claim?

The warranty states that charges for shipping the product to Kodiak Canvas are the customer's responsibility.

Should I return my Kodiak Canvas product for warranty service?

Do not return the product until you have received authorization and instructions to do so.

How do I contact Kodiak Canvas about a warranty claim?

Contact Kodiak Canvas at www.KodiakCanvas.com/contact or write to Kodiak Canvas Customer Service, PO Box 762, Layton, UT 84041, USA.

This article reproduces the warranty language supplied for Kodiak Canvas products. For a current service decision, contact Kodiak Canvas directly before returning a product.